Rental Policy

Overview

“Rentals” means any one or more of the items identified in the Reservation Details and any accessories, attachments or other similar items delivered to Customer. “Customer” means the person or entity identified as such in the Reservation Details or any representative, agent, officer or employee of Customer. “Rental Period” means the period of time between the date “From” and date “To,” set forth in the Reservation Details. “Reservation Details” means the Equipment, Rental Period, Delivery Information, Payment Information and other information set forth on the Confirmation/Order Summary. “Credit Card” means the credit card provided by Customer as part of this Rental Agreement.

AUTHORITY TO SIGN

Any individual agreeing to this Rental Policy represents and warrants that they are of legal age, and have the authority and power to sign this Rental Policy on behalf of Customer.

Pickup Information:

  • We are located by the freeway on Madison and Hillsdale. Specific address will be sent via email/ text the week of your rental order.
  • Pickup is always free.
  • You must bring proper transportation for the items you are renting, if you are unsure please ask. The dimensions for each item and how they are transported are in the descriptions of each item.
  • If we assist in loading, we are not liable for any damage.
  • Please be on time, if you are running late please notify us ASAP.
  • All items must be returned within 3 days of pickup, unless special arrangements with me have been made. *If you are late for drop off with no arrangements you may be charged for another rental period for each 3-day period you are late. *

Delivery:

  • You must contact us before booking to guarantee dates and times.
  • Quote will include both Delivery & Pickup
  • We calculate based on miles and hourly time per person.
  • Unloading will be within 10-15’ of the delivery vehicle. Additional charges apply for stairs.
  • Must be a clear pathway for delivery.
  • Delivered/Picked up within 1-2 hour time frames.
  • Wait times over 15 minutes will incur fees at $1/minute.
  • Delivery fee will not include the setup and placement of items. This must be scheduled and quoted in advance. 8’ wooden tables delivery will include the setup and breakdown of the table legs.
  • A designated person must be there to accept delivery.
  • Payment will be made 12 hours BEFORE delivery of items. If not paid, the order will not be delivered. We accept Paypal, Cashapp, Venmo, Zelle or can send you a payable invoice via email.

*Please include the following information for a Delivery quote:

  1. Date of Delivery & Pickup
  2. Desired Time Frame (1-2 hrs)
  3. Exact Address

CANCELLATION POLICY

  • 100% of total order if cancelled within 24 hours of placing your order.
  • 50% of total order if cancelled before 7 days before start rental date.
  • 20% of total order if cancelled between 7-2 days before start rental date.
  • There will be NO REFUNDS given for cancellations or no-shows* 48-0hrs before rental period.
  • You can reduce up to 20% of your rental order and we must be notified at least 2 days in advance. Adding to your order is subject to availability of the items.

*If you do not show up to pickup your item when scheduled and do not reschedule with me, this is considered a ‘no-show’.

If no cancellation policy is provided then the sale is considered final and non-refundable.

RETURNS

Customer agrees to return all Rentals in good condition. Items must be returned cleaned, packed, or otherwise in the same condition, packaging or order as received or Customer agrees to pay a service charge as deemed necessary by the Vendor. If the Property is not returned in good condition on the Return Date, prorated rental fees continue on a daily basis along with any late fees as deemed necessary by the Vendor.

SPECIFICATIONS

Customer has selected the Rentals according to their own specifications. Cafe au Lait Events make no warranty that the property is suitable for renter’s particular purpose.

INSPECTION OF RENTALS

Customer acknowledges that Customer will inspect the Rentals prior to taking possession thereof, and Customer will only accept delivery of the Rentals if Customer determines that the Rentals are in good working order and repair, and is suitable for Customer’s needs.  Customer acknowledges that Customer is familiar with the proper operation and use of each Rental item. Customer acknowledges that, prior to taking possession of the Equipment, Customer will obtain and read all available instructions for each item of the Rentals.

SECURITY DEPOSIT

Cafe au Lait Events reserve the right to require a security deposit for any of their Rentals. Cafe au Lait Events shall have the right to use all or part of any security deposit given by Customer to remedy any default by Customer or to compensate Cafe au Lait Events for damage to the Rentals.

LIMITATION OF LIABILITY

In no event shall Cafe au Lait Events be liable or responsible to Customer or any other party for: (i) any loss, damage or injury caused by, resulting from or in any way connected with the Rentals, its operation or its use, (ii) Cafe au Lait Events failure to deliver the Rentals as required hereunder, or Cafe au Lait Events failure to repair or replace non-working Rentals; (iii) or any incidental, consequential, punitive or special damages. Customer acknowledges and assumes all risks inherent in the operation, use and possession of the Rentals from the time the Rentals are delivered to Customer until the Rentals are returned to Eventlyst and will take all necessary precautions to protect all persons and property from injury or damage from the Rentals.

USE OF RENTALS.

Customer will not use or allow anyone to use the Rentals: (i) for an illegal purpose or in an illegal manner; (ii) without a license, if required under any applicable law, (iii) or who is not qualified to operate it. Customer agrees, at Customer’s sole expense, to comply with all applicable municipal, state, and federal laws, ordinances and regulations (including O.S.H.A. and the Internal Revenue Code) which may apply to the use of the Rentals.  Customer agrees to: (i) clean and visually inspect the Rentals daily; (ii) and immediately notify Cafe au Lait Events when Rentals needs repair or maintenance and cease using the Rentals . Customer acknowledges that Cafe au Lait Events has no responsibility to inspect the Rentals while it is in Customer’s possession. Eventlyst shall have the right to replace the Equipment with other reasonably similar equipment at any time and for any reason.

DISCLAIMER OF WARRANTIES

Cafe au Lait Events makes no warranties, express or implied, as to the merchantability of the rentals or its fitness for any particular purpose. There is no warranty that the equipment is suited for customer’s intended use, or that it is free from defects. Except as may be specifically set forth in this rental agreement, Cafe au Lait Events disclaims all warranties, either express or implied, made in connection with this rental transaction.

REASONABLE WEAR AND TEAR

Reasonable wear and tear of the Rentals shall mean only the normal deterioration of the Rentals caused by ordinary and reasonable use on a single event basis. The following shall not be deemed reasonable wear and tear: (i) damage resulting from improper use (ii) any damage resulting from transportation or cleaning (iii) any wear resulting from use in excess of the event for which rented; (iv) and any other damage to the Rentals which is not considered ordinary and reasonable in the equipment rental industry.

LATE RETURN

Customer agrees that if the Rentals are not returned by the end of the Rental Period, Cafe au Lait Events at their discretion, may require Customer to do any of the following: (i) continue to pay the rental rate(s) applicable to the Rentals as specified in the Reservation Details; (ii) for periods less than 24 hours, pay the full daily rental rate applicable to the Rentals; (iii) or pay any increased rental rate(s) in effect at the time of, or after, the expiration of the Rental Period. Customer agrees that Cafe au Lait Events reserves the right to charge the Credit Card and/or Customer’s account for any amount owed by Customer pursuant to this section due to late return of Rentals.

RENTAL PERIOD / CALCULATION OF CHARGES

The Rental Period commences at 12:00 am of the Start Date listed in the Order Summary and Receipt and and ends at 11:59 pm of the End Date listed in the Order Summary and Receipt.  Rental charges do not include (unless otherwise noted) the cost of any applicable taxes, the cost of the Delivery and Pickup Service Charge, transportation surcharges, the cost of the Environmental Service Charge or other miscellaneous charges. If Customer chooses to have Cafe au Lait Events deliver and pick up the Rentals, Customer agrees to pay a Delivery and Pickup Service Charge.  Rental rates are for normal “one event” usage based on an event that lasts no longer than 12 hours. Customer’s right to possess the Rentals terminates on the expiration of the Rental Period and retention of possession after this time is a material breach of this Rental Agreement.

PAYMENT

All amounts due hereunder shall be payable in full at the time of order by Customer. Customer agrees that Cafe au Lait Events reserves the right to charge the Credit Card and/or Customer’s account for any amount owed by Customer pursuant to this section due to late or past due payment(s) or rental charges.

NO ASSIGNMENT, LENDING OR SUBLETTING

Customer shall not sublease, subrent, assign or loan the Rentals without first obtaining the written consent of Cafe au Lait Events, and any such action by Customer, without Cafe au Lait Events written consent, shall be void.

DEFAULT

If Customer is unable to timely meet any of its obligations to Cafe au Lait Events under this or any other agreement, or if the Rentals are levied upon or seized, Customer shall immediately notify Cafe au Lait Events and Cafe au Lait Events may pursue whatever remedies it has under the law or in equity. Customer hereby authorizes Cafe au Lait Events to enter the premises upon which the Rentals is located to take possession and remove all of the Rentals from such site without court order or other process of law and to use what force is reasonably necessary to remove such Rentals. Customer hereby waives any and all claims or damages occasioned by such entry or removal. All amounts past due shall bear interest at the maximum rate permitted by law.

TITLE TO GOODS

The Property is the sole and exclusive property of Cafe au Lait Events.  Customer has no right, title or interest therein, except as set forth in this Agreement. Customer will not alter ownership markings on the Rentals. Customer will keep the Rentals free from the claims of third parties.

ATTORNEY’S FEES

If either party shall retain legal counsel or bring an action against the other for matters arising from or related to this Rental Agreement, the unsuccessful party shall pay to the prevailing party reasonable attorneys’ fees and other costs incurred, in addition to any other relief to which it may be entitled. Renter agrees to pay all attorneys’ fees and costs incurred by Cafe au Lait Events in enforcing its rights against third parties, regardless of whether litigation is commenced.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles, and Customer agrees that all disputes shall be resolved in Sacramento, California.

INDEMNITY / HOLD HARMLESS

To the fullest extent permitted by law, customer agrees to indemnify, defend and hold Cafe au Lait Events, and any of its respective officers, vendors, agents, servants, or employees, and affiliates, parents and subsidiaries, harmless from and against any and all liability, claims, loss, damage or costs (including, but not limited to, attorneys’ fees, loss of profit, business interruption or other special or consequential damages, damages relating to property damage, bodily injury or damages relating to wrongful death) arising out of or related to the operation, use, possession or rental of the equipment. This indemnity provision also applies to any claims asserted against Cafe au Lait Events and/or it’s vendors based upon strict or product liability causes of action. However, customer shall not be obligated to indemnify Cafe au Lait Events and/or it’s vendors for that part of any loss, damage or liability caused solely by the intentional misconduct or sole negligence of eventlystand/or it’s vendors. In furtherance of, but not in limitation of the indemnity provisions in this agreement, customer expressly and specifically agrees that the foregoing obligation to indemnify shall not in any way be affected or diminished by any statutory or constitutional limitation of liability or immunity customer enjoys from suits by its own employees. The duty to indemnify will continue in full force and effect notwithstanding the expiration or early termination of the rental agreement.